A pet peeve of mine is having to write the account number on checks when paying bills, especially in the case of Adelphia, who assigns account numbers with fourteen digits and a spicing of hyphens. If I, the paying customer, am taking the time and a stamp out of my day to give you money, then your no-talent customer support staff should be able to read the account number off the bill. Or, you could take three cents out of your enormous profits to give us all little stickers with the account numbers printed on them. To alleviate this situation, I write the account number as fast as possible, so it slows them down with deciphering time on the other end.

I also find it ironic that Adelphia is my provider for cable and high-speed internet, yet I cannot pay my Adelphia bills online. I believe this feature was marked as "coming soon" when I first moved up here a year ago.